The Academy Briefing: Unlocking Consumer Engagement in Healthcare

Hear from Michael Serbinis, Founder & CEO, League

Technology has fundamentally redefined consumer engagement. Today's consumers expect digital-first capabilities that allow them to control when, where, and how they access information and make decisions. Yet healthcare lags noticeably behind in the digital space. This session will outline what health systems can learn about consumer engagement strategy from Netflix, an indisputable leader in consumer experience. Mike Serbinis, Founder and Chief Executive Officer of League, will describe the value of using systems of engagement, rather than a sea of point solutions, to power consumer engagement.

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